Low Risk - DIY Check OK

JennAir Refrigerator PO Error Code

JennAir's own documentation defines PO as a power-outage indicator: the power supply to the refrigerator was interrupted and the freezer temperature rose to 18°F (-8°C) or higher during that time. The control sounds an alert three times and blinks "Confirm"…

What PO Means

JennAir's own documentation defines PO as a power-outage indicator: the power supply to the refrigerator was interrupted and the freezer temperature rose to 18°F (-8°C) or higher during that time. The control sounds an alert three times and blinks "Confirm" on the display until acknowledged.

Common Causes of PO

  • A genuine home power outage or breaker trip
  • The refrigerator being unplugged and replugged (during a move, cleaning, or installation)
  • A brief power interruption from the home's electrical supply

🔧 One Safe Check You Can Try

Press the button under "Confirm" on the display (JennAir's own documented method, typically the "Measured Fill" button on models that share that control) to acknowledge the outage and clear the display — this is a normal safety notification, not a fault requiring repair.

⚠ Why You Shouldn't Go Further Than That

  • There's no repair to attempt here — PO is a notification about a past power interruption, not a sign of a failed component, so opening the unit looking for a fault risks unnecessary damage.
  • Because the alert specifically warns that freezer temperature rose to 18°F or higher, it's worth checking frozen food for safety before assuming everything is fine and moving on.
  • If PO appears repeatedly without an obvious cause (no known outage, unplugging, or breaker trip), that pattern points to a home electrical issue worth having an electrician check rather than something inside the refrigerator.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Refrigerator Error Codes

Related Guides

Behavior Not Matching What's Described Above?

If PO is showing up earlier than expected, coming with other symptoms, or you're just not sure, book a factory-trained technician for a proper diagnosis.

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FAQ

PO FAQ

Use your judgment based on how long the outage likely lasted and how the food looks and smells — the freezer reaching 18°F briefly is different from an extended multi-hour outage.

If there's no obvious cause, that pattern is worth mentioning to an electrician, since it can indicate a home wiring or breaker issue rather than anything inside the refrigerator.

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